The WellPet Group PC

766 N. Lee Hwy
Lexington, VA , VA 24450

(540)464-1516

www.thewellpetgroup.com

  

Frequently Asked Questions...  

  

Do I need to have an appointment?

While we do try our best to accommodate walk-ins, we highly recommend making an appointment beforehand. This will ensure that your pet's needs are prioritized and that we can fit you into our daily schedule. Walk-ins with no prior appointment may be subject to extended wait times

                                                                                                                            

What forms of payment do you accept?                                                

We accept cash, check, and credit card                                             

 

Do you offer financing options?

Payment is required in full at the time of service. We do however partner with several financing companies that can help you make arrangements to pay your bill. We accept ScratchPay and Care Credit. Click on the links below for easy access

  

ScratchPay

CareCredit

 

My pet is scheduled for surgery. What time do I drop-off and pick up?

Drop-off time for surgical procedures is between 9:00 and 9:30 am. This ensures that we have plenty of time during the day to perform your pet's surgery, and that they will be fully recovered from anesthesia before going home. Pick up times vary depending on the surgery. Most procedures allow the pet to go home that afternoon, but some require an overnight stay. Once you pet's surgery is complete, we will give you a call letting you know they are ready to be picked up

  

Are there special restrictions for my pet before surgery? 

If your pet is being dropped off for a surgical procedure, we require that they be fasted for 8-12 hours prior to surgery. This means absolutely no food or water the morning of surgery. Feeding pets before surgery may seem compassionate, but it can cause very serious health complications while under anesthesia including choking, aspiration pneumonia, or even death

                                                                                    

At what age can I have my pet spayed or neutered?

It is recommended that spaying and neutering be performed at approximately 6 months of age. Older pets have more complications during surgery and there are more health conditions linked to older unaltered animals. Many of these health conditions can be prevented by early spaying and neutering

  

Do you offer pet boarding?

We do not offer pet boarding services. However, we recommend trying...

   

Anything is PAWSable - (540) 649 - 1023

Quail Ridge Kennels - (352) 454 - 0143

   

Do you offer pet grooming?

We do not provide pet grooming services. However, we recommend trying...                                                                                                                       

Gail's Pet Grooming  - (540) 464 - 1729

Pampered Pups LLC - (540) 319 - 1503

Anything is PAWSable - (540) 649 - 1023


  

If you have additional questions that are not covered here, please give us a call at (540) 464 -1516